Stop handling data manually. The Magento Order Management System helps stores in many ways. It lets stores manage orders, inventory, shipping, and customer service in one place. This saves stores’ time and money. It also helps them give customers better service.
With Magento, stores get a 360-degree view of orders. They can see orders from their website, stores, and other sales channels. Stores can send each order to the right place to ship it out. This makes the ordering process smooth and efficient. Overall, the Magento system allows stores to work smarter. It helps them ship faster, reduce costs, and keep customers happy.
The global Magento 2 order management system will help you run your business more efficiently.
The Magento system gives stores one place to see all orders. Orders can come from the store’s website, physical stores, marketplaces, or other channels. From one dashboard, the store can view and manage all these orders.
When an order comes in, the store can send it to the best place to be filled. This might be a store, a warehouse, or a shipping partner.
With Magento, stores don’t have to work order by order. They can see all orders in one place. This makes it easier to run their business across all sales channels. It allows smooth, omnichannel order fulfillment.
Features of Magento 2 OMS
Here are the features of Magento 2 OMS:
- Manage orders from a unified system: Your Magento backend can track orders across channels and warehouses. No error in the entry.
- Give clients more shipping alternatives: Let people buy things online and pick them up in the store. Sell more with dropshipping and don’t have to pay for extra goods.
- Optimize order processing: Its easy steps will help you automate the process of fulfilling orders. Easy and quick to pick, pack, and ship.
- Robust Data & Insights: Get up-to-date reports, monitor critical data and sales trends, and share them with your team.
Omnichannel Inventory Management
Magento’s global inventory management provides inventory visibility across locations. Magento OMS integrates internal and external fulfillment, stores, and drop-shipping networks. Some of its unique characteristics include:
- Inventory can be tracked at stores, vendors, etc.
- Inventory in transit.
- Smart allocations and sourcing.
Also Read: Magento 2 SEO: The Guide to Optimizing Magento Websites
Omnichannel Fulfillment
Magento creates small OMS distribution hubs from suppliers, partners, and online merchants. Cloud technology gives omnichannel shoppers various fulfillment alternatives. It can promote online sales, lower expenses, increase inventory velocity, speed delivery, and improve efficiency. It offers omnichannel fulfillment:
- Ship from store.
- Ship to store.
- BOPIS
- BOSS
- Pick and pack.
- Shipping carrier integration.
Also Read: Omnichannel Order Management Strategies
Omnichannel Customer Service
For continuous customer service, Magento OMS has the following:
- Order details.
- Status display.
- Appeasement, refunds, and credit edits.
- Order escalation workflow.
