How to Choose the Right Order Management System for Your Business

Ignitiv
3 min readAug 17, 2023

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Running business may seem quite a demanding job, given the number of sectors to be managed and effectively coordinated for the company to be successful. One of them is order management, and as many of the other industries, in the digital era, finding an appropriate order management system is what distinguishes a well-organized business from a mess. There are many systems to choose from. Here are some tips on which Order Management System (OMS) is the best for your business.

How Does an OMS Work?

Before discussing how to determine the best OMS, one first needs to understand how the system operates. An OMS is a software system that helps businesses manage their vicinity across the entire order lifecycle. This lifecycle involves order capture, order execution, payment, shipping, inventory management, and even returns. It coordinates all these processes from one central point, making it easy to track, manage and fulfill orders.

Benefits of an Order Management System

One advantage of using an OMS is that it increases efficiency and saves time and money for the business. Businesses can eliminate the use of multiple software systems to manage various processes because the OMS centralizes them. The business can have a view of all its inventory and locations from one dashboard, which is quite useful for growing businesses.

How to Choose the Order Management System for You

Choosing the right OMS is not easy. The reason? A lack of comparative analysis between the many available options. However, manufacturers and distributors can better determine which OMS is suitable for their business by understanding their current pain points and identifying what they hope to accomplish with the selected OMS. For instance, do you want to track inventory or monitor order statuses? Do you encounter delays in shipping or a high level of customer returns on your products? After clarifying the business needs, you can begin looking for an OMS that aligns with these needs.

Kibo Order Management System

One OMS that is worth considering is the Kibo Order Management System. — Real-time access, as a cloud-based platform, to the inventory and order data on a platform, ensuring order management at any time and from any location. . One of its unique propositions is the capacity to serve complex order fulfillment scenarios that include multiple warehouses and shipping solutions across multiple channels. Kibo includes integrated fraud rate prediction and tax calculation, complying all quality aspects of orders fulfillment.

Headless OMS

Another consideration is if you will be using a headless OMS. Front-end user interface is disconnected from the headless OMS, making it possible for businesses to integrate the OMS with their preferred platforms and technologies, such as mobile apps, voice assistants, social media. A headless OMS could be the right platform for you if the marketplace OMS does not meet your specific requirements or goals.

Conclusion:

To conclude, selecting the appropriate order management system is essential for any corporation looking to optimize operations and improve profits. In many circumstances, understanding how an OMS works, its benefits, and what to look for in it can allow companies to make the right choices and select a solution that is suitable for them. A cloud-based OMS like Kibo or a headless one like Magento 2 could help your enterprise function more quickly and improve consumers’ user experience.

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Ignitiv
Ignitiv

Written by Ignitiv

Ignitiv collaborates with clients to deliver eCommerce solutions that give results — revenue growth, better conversions and higher average order values. The lea

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